Frequently Asked Questions

What is your service area?

We are a flooring contractor with the ability to travel across the country. We have completed projects from Miami to Minneapolis and from Denver to New York City.

Do you complete residential projects?

We service only commercial clients at this time. Your local residential service flooring contractors should be your preferred installer. Ask for suggested contractors where you purchase your residential flooring.

What types of flooring do you install?

We install a large variety of floors from polished concrete, to vinyl tile. If there is a specific type of floor you need installed that you do not see listed on our site, please call us at 419-410-6276.

How experienced are your installers?

Our installers have completed the Union Floorcovering apprenticeship program which lasts approximately 4 years. Most of our lead installers have 10 plus years of experience.

Do I need to have the old floor removed prior to Ground Floor installing the new floor?

We will remove any old flooring and the associated adhesives. If you decide to remove the floor on your own, some additional prep may be required to get the floor ready for the new system.

How long does it take to polish concrete?

Concrete polishing requires multiple steps of grinding to hone the surface of the concrete. There are multiple factors that determine how long it takes to complete a floor. Size, condition of concrete, phases, and final product expectations all play into the time frame to complete.